System Requirements by Platform for Player V4

Player V4 provides consumers with the highest quality stream possible based on available bandwidth, CPU, device, and throughput. If you are seeing less than ideal quality, make sure that your environment meets these minimum requirements.

Note: These configurations apply only to non-DRM (clear) streams only. For supported platforms for DRM-protected content, see Content Protection Options By Device instead.
Note: These configurations undergo regular testing with each release. Other environments (such as Linux or Chrome beta channels) might work, but are not actively tested.

Windows

Requirement Description
Processor Intel Pentium 4 or equivalent with 1 GHz processor
Operating System
  • Windows 10 with all available updates
  • Windows 8 with all available updates
  • Windows 7 with all available updates
RAM 512 MB minimum (1 GB recommended)
Video Card 32 MB minimum (128 MB recommended)
Browser
  • Chrome v47+
  • Firefox v43+
  • Internet Explorer v11+
  • Microsoft Edge (Windows 10)
Flash
  • For Real Time Messaging Protocol (RTMP) playback: 10.0 or higher (10.1 or later recommended)
  • For HTTP Dynamic Streaming (HDS) playback: 10.1.0 or higher
Screen Resolution 800 x 600 minimum (1280 x 1024 or greater recommended)
Internet Connection Broadband/High Speed (DSL, Cable, T1, etc.). Dial-up connections are insufficient for video playback.

Mac OS X

Requirement Description
Processor Intel Core2 Duo 1.83GHz or faster processor
Operating System Mac OS X 10.5 or greater with Intel Processors of 1GHz or better. No PowerPC support.
RAM 512 MB minimum (1 GB recommended)
Video Card 32 MB minimum (128 MB recommended)
Browser
  • Chrome v47+
  • Firefox v43+
  • Safari v8+
Flash 10.0 or higher (10.1 or later recommended)
Screen Resolution 800 x 600 minimum (1280 x 1024 or greater recommended)
Internet Connection Broadband/High Speed (DSL, Cable, T1, etc.). Dial-up connections are insufficient for video playback.

Apple iOS

Requirement Description
Operating System iOS v8+
Browser Safari
Internet Connection WiFi or 3G

Android

Requirement Description
Operating System Android v4.1+
Browser Chrome for Android
Internet Connection WiFi or 3G
Note: Android device testing is limited to popular Android devices from Samsung, Google, and HTC.

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